Vacation Rental Policy and Guest Commitment
1. Check-In / Check-Out
Check-in: After 4 PM
Check-out: By 10 AM
Early check-in/late check-out must be requested and approved.
2. Payment & Cancellation: Full payment is due at the time of booking. Cancellation policy: Full refund if canceled 28+ days before check-in; 50% refund 14-28 days; no refund under 14 days].
3. House Rules: No smoking. No pets. No parties or events. Maximum occupancy: 10
4. Parking: There is parking in the garage and 1 spot in the driveway. Note-this is a shared driveway. Do not park in or inhibit access for our neighbor's garage and driveway.
5. Cleanliness: You are expected to treat the Vacation Rental with respect, keeping in mind that this is an individual’s home, not a hotel room. You are expected to leave the Vacation Rental in a clean, neat, and orderly condition and respect the Host’s requests regarding check-out procedures.
6. Trash Disposal and Recycling: Bring bins out Sunday night and bring in Monday afternoon. WE RECYCLE-please rinse all recycling and place in the correct bin in the garage.
7. Guest Responsibilities: Treat the property with respect. Report any damages or maintenance issues immediately. Return key fob and remotes. Leave all dishes clean and/or dishwasher running. As a courtesy, please start one load of towels and/or sheets upon your departure to minimize laundry time required between guests.
8. Liability: The host is not responsible for accidents, injuries, or loss of valuables. Guests assume responsibility for all individuals in their party.
9. By finalizing your booking, renters acknowledge and agree to all stated policies, especially the Rental Agreement.
Our Commitment to Our Guests
At Pratt Vacations, we believe that every guest deserves a comfortable, clean, and worry-free stay. Whether you’re here to relax, explore, or celebrate, we are committed to making your visit exceptional.
Cleanliness & Comfort:
We professionally clean and inspect the property before every stay. Linens, towels, and amenities are freshly prepared, and we follow enhanced cleaning protocols to ensure your health and safety.
Maintenance & Responsiveness:
If anything isn’t right during your stay, we’re just a message or phone call away. We promise prompt communication and will make every effort to resolve any issues that arise.
Honesty & Transparency:
You’ll find our property exactly as described—no surprises. We provide clear information about our amenities, rules, and expectations upfront, so you can book with confidence.
A Welcoming Home Away from Home:
We want you to feel like this is your space while you're here. From local recommendations to thoughtful touches throughout the home, we’re here to help you make the most of your trip.
Respect for Your Privacy & Safety:
Your security matters to us. We use secure booking channels and take care to protect your personal information. The property is in a safe neighborhood and every entry code is custom and only used once.
Thank you for choosing to stay with us. We're honored to host you and hope to be a memorable part of your journey.
Warmly,
Phil Pratt-Primary Contact: 908-246-6532
Andrea Schmidt-Secondary Contact: 201-921-4758